Will Samsung disable Galaxy remotely Notes 7 ?
How to recognize good Galaxy Notes 7 of bad? And what does one risk if one does not wish to exchange it? Here are questions that the customers of Samsung are posed whereas the brand started an international programme of exchange. And to say as much that between real rumours and information, the answers are not very clear.
How to recognize a Note 7 sure?
Samsung Australia indeed confirmed that new Galaxy Notes 7 using a reliable battery would be announced by a sticker representing an S blue affixed on the box. On its side, Samsung France, did not assure us any initiative of this kind in the Hexagon. Very few specimens however were distributed in the country, only some précommandes had arrived to their owners.
A remote desactivation?
The other insane rumour launched on Reddit relates to the future of the defective models if its owner had the idea – absurd, but legitimates – not to want to exchange it. According to “LimboJr”, Samsung would have notified to him that Galaxy Notes 7 not exchanged “will be disabled remotely” starting from September 30th.
A practice considered to be very hard by all the participants in the forum. But there either, Samsung France absolutely did not intend to speak about this initiative.
We also joined the customer service of Samsung, but the advisor did not have either information on this subject. The program of exchange provides that the specimen in possession of the customer is replaced at the time of the exchange. If necessary, another smartphone of loan (Galaxy S7, for example) could be proposed while waiting for the final specimen of Galaxy Notes 7.
Samsung Australia indeed confirmed that new Galaxy Notes 7 using a reliable battery would be announced by a sticker representing an S blue affixed on the box. On its side, Samsung France, did not assure us any initiative of this kind in the Hexagon. Very few specimens however were distributed in the country, only some précommandes had arrived to their owners.
A remote desactivation?
The other insane rumour launched on Reddit relates to the future of the defective models if its owner had the idea – absurd, but legitimates – not to want to exchange it. According to “LimboJr”, Samsung would have notified to him that Galaxy Notes 7 not exchanged “will be disabled remotely” starting from September 30th.
A practice considered to be very hard by all the participants in the forum. But there either, Samsung France absolutely did not intend to speak about this initiative.
We also joined the customer service of Samsung, but the advisor did not have either information on this subject. The program of exchange provides that the specimen in possession of the customer is replaced at the time of the exchange. If necessary, another smartphone of loan (Galaxy S7, for example) could be proposed while waiting for the final specimen of Galaxy Notes 7.
Launched on September 6th to France, the programme of recall of Galaxy Notes 7 relates to 2.5 million devices in 10 countries. It makes following the problems encountered by certain batteries which can prove to be dangerous. If you live in Metropolitan France and are in possession of a Note 7, it is thus advised to call the 01 48 63 00 00.
No comments